What Is An Autoresponder?

Published: 14th January 2010
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If you're having to answer all your customer emails individually then you will know how time consuming and "boring" this is. There has got to be an easier way to deal with all the emails you may be getting without keeping you glued to your computer screen. Well there is an easier way, and it is called an autoresponder.

People expect prompt replies to their email inquiries and lets face it, wouldn't you too? However, unless you can figure out how to work twenty-four hour shifts, or hire enough people to constantly monitor incoming emails (at a major cost to you and your business), you have a problem.

The good news is an autoresponder is an inexpensive - or even free -way of quickly replying to emails. What an autoresponder does exactly is automatically responds to incoming emails as soon as they are received.

Emails are essential to your business for many different reasons. Most importantly, they are a way of getting customer feedback about your website - for free!

If you spend all your working hours answering these emails, how are you supposed to run your business? USE AN AUTORESPONDER. It is as easy to send out a "broadcast" to your customers simply by clicking your mouse button.


There are a number of good reasons why you need anautoresponder besides just answering your email. Forexample, autoresponders can be used if you need a way tosend information about your services or products, pricelists, or if there are repeated questions asked acrosslarge numbers of emails. Maybe you want to offer your site visitors a special bonus of some kind, such as advice or relevant articles. All of this can be handled by an autoresponder. Additionally, you can advertise your business and then build stable relationships with your customers by using autoresponders.

Autoresponder programs vary from software that runs with your email program to a specialised script that runs on your web hosting company's server. This kind of script mayuse a web page form or simply operate with your email account. This kind of script is programmed to send out astandardised message whenever an email is received. The message is sent to a particular script or email address.

Some autoresponders can do more than simply send outstandardised messages. They can send out an unlimitednumber of follow-up messages sent at predetermined interval of time. For example, you can set your autoresponder to send out a new message every day for as long a period as you desire.


There are numerous companies who offer autoresponders free of charge. Your website hosting company often provides autoresponders as a free service. If this is not the case with your web hosting company, there are numerous companies who offer this service for a small fee, or free of charge,providing you attach an advertisement for their company toyour emails.

To personalise your autoresponder messages, you can attach a signature. Signatures in this case are much like business cards. You can include your name, company, all your contact numbers and addresses, and a brief message.

It's a good idea to attach a signature to every email that is sent out. This works as a repeated reminder of your business identity every time a customer sees it. The more they look at your signature, the more likely your company will spring to mind when your particular service or product is needed.

Another specialised use of autoresponders is to create courses that you can then offer your site visitors for free. You must choose a topic in which you are an expertand that precisely targets your potential customers.

Once you have carefully chosen your subject, divide it into a number of different sub-topics. Then offer your sitevisitor a free 10 or 15 day course, each day offering adifferent sub-topic. The first topic should always be awelcome message to your site visitor and an explanationabout what is to follow. Your explanation should be gripping, getting the point across that you are offering free, quality information that your target audience will find of great value.
With every lesson, include the number of the lesson, the topic title, information about your company and itsservices or products. At the end, include a few blurbsabout the next lesson to entice the subscriber to continueon.

Make sure each topic is packed with essential and valuable information, and leaves the visitor lusting to know more.Otherwise, you may lose them in the very beginning.
Of course, you have to write up your course before you can offer it. Once you have done this, and gone over the material carefully, employing a professional writer or editor if necessary, you must transfer your text to yourautoresponder.

There are a number of free autoresponders you can use but the one that is widely used and respected is Aweber. Aweber is not free but is only 11 pounds sterling a month and as you are paying for a product rather than getting a free one there are far more benefits to be had.

Autoresponders are an effective and powerful marketingtool, allowing you to make contact with thousands ofpotential customers. This is an invaluable assetconsidering how many potential customers you usually havecontact with before you make an actual sale. Essentially,an autoresponser allows you to automate part of yourmarketing campaign.


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Source: http://tomhorton.articlealley.com/what-is-an-autoresponder-1346647.html


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